Reference No.

2199

Description

Designs and develops technical documentation, specifications, manuals and instructional materials for complex power conversion products and systems that can be easily understood by end-users, installers, engineers, facility managers, etc., including some with limited technical backgrounds

Prepares, maintains and updates database of technical information

Works with members of the Engineering/Product Development Team to identify needs, gather information, and structure effective documentation and/or training

Assists in conducting usability studies to help improve the design of a product that is in the prototype stage

Collaborates with technical staff to make products easier to use and requiring fewer instructions

Gathers usability feedback from customers regarding manuals

Qualifications

College diploma or university degree in Engineering

Understanding of power systems, including energy storage systems, and related terminology

A minimum of 5 years technical writing experience for power systems products

Familiarity and/or experience working in a engineering/technical organization with strict document control processes and procedures

Ability to train others where the role will involve training in-house service technicians and customers in the operation of the new power conversion products

Efficient and productive with acute attention to detail; organized thinker

Possesses outstanding written and verbal communication skills to prepare clear technical documentation, including diagrams with good interpersonal skills

Strong experience with industry standard publishing tools

Must be legally authorized to work in Canada without company sponsorship

Location

Brampton, Ontario

Salary

70,000 - 75,000